Using Kindle and Other E-Readers in Your Mobile Auto Services Business

If you run a mobile auto service business, it may make sense to outfit all of your technicians with e-readers. There are many new tablet computers available, such as the Kindle Fire, which are relatively inexpensive. This would allow your technicians to have all of the manuals they need at their fingertips. There are also tablet computers which have durable rubber covers to prevent them from being destroyed on the job. Now then, let's talk about this for a second.

Let's say for instance that you had a mobile oil change business. If so there are things you need to know such as the type of filters which go with certain year models of certain makes and models of vehicles. There might be special notations in the manuals of these various vehicles which you need to pay attention to, so your technicians don't make a mistake or a costly error. Having information at your fingertips saves time, and it makes your service personnel and technicians more efficient.

The only drawback, I suppose would be if your service technicians are busy using the Wi-Fi and surfing the Internet, or 'friending' people on Facebook rather than working. Nevertheless, I'd say with anything you take the good with the bad, and the increased efficiency will save you, and your company time and money. One thought is to give your technicians a piece of the action, and a commission for each job completed. This will keep them working at a fast pace, and therefore they have a vested interest in not screwing off on the job, and getting the work done on time. This should keep them from surfing the Internet all day on a tablet computer.

Being able to put all your procedure manuals, checklists, and all the information about any type of vehicle that you're technicians might encounter will prevent cross communication, mistakes, and have them getting the right part to the right car on a timely basis. Although I am now retired, it would have been great to have this sort of technology on the job back then. I can already see how efficient these e-readers might be to the mobile auto services industry.

In fact, I expect those companies which are franchises to outfit all of their service units within the year, if they haven't already. If you are a small independent businessman running in automotive mobile service, you should be thinking here to stay ahead of the game, and maintain your efficiency to compete in the marketplace. Indeed I hope you will please consider all this and think on it.

Lance Winslow has launched a new provocative series of eBooks on Mobile Auto Service Business. Lance Winslow is a retired Founder of a Nationwide Franchise Chain, and now runs the Online Think Tank; http://www.worldthinktank.net

By Lance Winslow